You can return unworn articles to us within 14 days. Please ensure that all returned articles are in their original condition and are sent back to us in the original packaging, including the label.
Instruction for your return
Visit Fynch-Hatton Returns (returnsportal.online) and register your return conveniently online.
Enter your 4-digit order number and your email address in the Returns Portal. Select the articles of your order which you would like to return and register your returns from abroad in our returns portal. We will not provide you with a return label for the return. Please note that the direct costs of returning goods from abroad are to be borne by you. To avoid damage to the items, please pack them well. It is best to use the original packaging.
Sent to: FYNCH-HATTON Retail GmbH, Team E-Com // Returns, Krefelder Str. 79, 41063 Mönchengladbach
As soon as we have received your return, you will receive an e-mail confirming receipt of the return. After checking the return, the corresponding amount will be refunded. The processing and refund can take up to 7 days.
In case of a product exchange, please ordert he new items online.
In case of clarification, our support team will contact you.