Discount codes or vouchers must be entered and confirmed manually. The field to redeem a discount code can be found in the shopping cart area before the order is completed. As soon as the discount code has been entered and confirmed, the amount is directly deducted from the total amount and listed as a position in the article overview. Discount codes/vouchers cannot be combined.

No, there is no minimum order value for our online shop.

Before completing the order, you have the option of removing items from your shopping cart at any time.

As soon as your order has been received and you have received the order confirmation by email, a change is no longer possible. If you wish for a cancellation of your order, please contact us promptly after completing the order and we check whether we can still cancel the processing. If we cannot cancel the processing and sending of your order, you can return the ordered items for free after receipt. After receipt of the return, you will receive an invoice correction and depending on the payment method.

Before you pay your order in terms of payment, you have the option of checking all the details in the summary. We also point out that you will check all the information again at this point.

Sold -out items can be available again in our online shop over time. Just watch your desired article regularly in the online shop.

Unfortunately, in rare exceptional cases, a technical error occurs within the ordering process and you order an item that is no longer available. If such a case occurs, we will contact you by email and of course adjust your invoice accordingly.

Customer account

Give here Insert your email address and confirm the input with "Apply for a new password". Within a few minutes you will receive an email to reset your password.

No, you can also order as a guest without registration in the Fynch-Hatton online shop.

The creation of a Customer account makes your future orders easier in the online shop. Your personal data such as your delivery address and order history will be saved.


We offer you various payment options. Under the link zAhlung, shipping & returns You can find more detailed information on our payment options.

You can easily pay your invoice 30 days after receiving the goods. If you want to return some articles, we will write you the amount well after receiving the return. You can use all further information about the purchase process Payment, shipping & return remove.

We have summarized all important information about our payment options for you Payment, shipping & return. If you have any further questions, please contact us using our contact form.


The delivery usually takes 1 - 3 working days within Germany. Shipping abroad usually takes 3 - 6 working days. We have detailed information on the page Payment, shipping & return summarized.

Shipping to a packing station is possible. However, it is important that please note the following points: Give your post number and packing station instead of your address in the "Street and house number" field as follows:
Postnr. 041998 Packstation 123

After receipt of your order, you will receive an order confirmation. As soon as your order is sent, you will receive a shipping confirmation by email. This contains a shipment number of DHL or UPS. With this shipment sequence number you can track your delivery via the following link https://www.dhl.de/de/privatkunden.html

Return & reimbursement

After we have received and checked your return, you will receive an invoice correction from us. Then we will reimburse you the open amount of the payment method you have chosen. Under the link Payment, shipping & returns You can find more information about the refund.

We only accept returns of articles that you have acquired in the Fynch-Hatton online shop. Returns of articles not acquired in the Fynch-Hatton online shop, please address the corresponding business.

Visit our Return portal at https://fynch-hatton.Returnportal.online/ and conveniently register your return online. Returns within Germany are free of charge for you. In addition, we ask you to fill out the return slip to accelerate and facilitate return processing. About the link Payment, shipping & return Can you find more information on return processing.

You can send your ordered items back within 14 days. You can find more detailed information on return processing Payment, shipping & return.

An exchange is about our Return portal possible. There you can conveniently order the exchange article and the return. As soon as your return has arrived, we will send your umbrella order.

We try to edit your return as soon as possible. After we have received and edited your return, you will receive an invoice correction and we will refund the value of the goods according to the payment method selected when ordering.


Registration takes place via the Form And via the link in the newsletter footer you can unsubscribe from the newsletter at any time.